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Terms of Service

Last Updated: February 6, 2026

1. Agreement to Terms

Welcome to SafetyLookup (“Company,” “we,” “us,” or “our”). By accessing or using our website located at safetylookup.com (the “Site”) and any related services, applications, or features (collectively, the “Services”), you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Services.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS ON OUR LIABILITY AND A BINDING ARBITRATION PROVISION.

2. Description of Services

SafetyLookup provides informational services designed to help users identify potential scams, fraudulent communications, and suspicious activities. Our Services may include:

  • Phone Number Lookup: Information about phone numbers including carrier data, location data, and user-reported scam information
  • Email Address Analysis: Assessment of email addresses for potential fraud indicators
  • Website/URL Checker: Analysis of websites for potential safety concerns
  • Message Analysis: AI-powered analysis of suspicious text messages, emails, or communications
  • Mail Inspector: Analysis of uploaded images of physical mail for potential scam indicators

3. Important Disclaimers

3.1 Not a Consumer Reporting Agency

SafetyLookup is NOT a “Consumer Reporting Agency” as defined by the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.

The information provided through our Services does not constitute a “consumer report” as defined by the FCRA. You understand and agree that you may NOT use the information provided by SafetyLookup for any purpose covered by the FCRA, including but not limited to:

  • Determining eligibility for credit, insurance, or employment
  • Tenant screening or housing decisions
  • Educational opportunities
  • Government licenses or benefits
  • Any other purpose that would require FCRA compliance

By using our Services, you certify that you will NOT use any information obtained from SafetyLookup for any FCRA-regulated purpose.

3.2 Informational Purposes Only

THE INFORMATION PROVIDED BY SAFETYLOOKUP IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.

  • Our Services provide general information to help you make your own informed decisions
  • Our analysis represents our assessment based on available data and AI analysis, but does not constitute a guarantee or definitive determination of whether any phone number, email, website, message, or mail is legitimate or fraudulent
  • Our risk scores and assessments are opinions and estimates, not statements of fact
  • Information may be incomplete, outdated, or inaccurate despite our best efforts

3.3 No Professional Advice

SafetyLookup does not provide legal, financial, law enforcement, or professional advice of any kind. If you believe you are the victim of a crime or fraud, contact your local law enforcement and relevant authorities directly.

3.4 Accuracy Disclaimer

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION PROVIDED THROUGH OUR SERVICES.

  • Our data comes from multiple third-party sources whose accuracy we cannot independently verify
  • AI-powered analysis may produce incorrect results
  • User-submitted reports may contain errors or false information
  • Legitimate businesses, phone numbers, emails, or websites may be incorrectly flagged as suspicious
  • Actual scams may not be detected by our Services

YOU ACKNOWLEDGE THAT OUR ASSESSMENTS MAY BE WRONG, AND YOU SHOULD NOT RELY SOLELY ON OUR SERVICES TO MAKE IMPORTANT DECISIONS.

4. Limitation of Liability

4.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, SafetyLookup disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy or completeness of information.

4.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SAFETYLOOKUP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, punitive, or exemplary damages
  • Any damages for loss of profits, goodwill, use, data, or other intangible losses
  • Your reliance on any information provided through the Services
  • Financial losses resulting from scams not detected by our Services
  • Reputation harm from incorrect scam assessments
  • Any action you take or fail to take based on our Services

4.3 Cap on Liability

In no event shall SafetyLookup's total liability to you for all claims arising from or relating to the Services exceed the greater of: (a) the amount you paid to SafetyLookup during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) One Hundred U.S. Dollars ($100.00).

5. Indemnification

You agree to indemnify, defend, and hold harmless SafetyLookup, its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Services, your violation of these Terms, or your violation of any third party's rights.

6. Subscription and Billing

6.1 Subscription Terms

  • SafetyLookup offers subscription-based access to our Services
  • Subscription plans, pricing, and features are described on our website
  • By subscribing, you authorize us to charge your payment method on a recurring basis

6.2 Free Trial

  • We may offer a free trial period
  • If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription
  • We will send you a reminder before the trial ends

6.3 Cancellation

  • You may cancel your subscription at any time through your account settings or by contacting customer support
  • Cancellation takes effect at the end of your current billing period
  • We do not provide refunds for partial billing periods

6.4 Money-Back Guarantee

  • We offer a 7-day money-back guarantee for first-time subscribers
  • To request a refund, contact customer support within 7 days of your initial subscription
  • Refunds are at our sole discretion

7. User Conduct

Prohibited Uses

You agree NOT to use the Services to:

  • Violate any applicable law or regulation
  • Use information for any purpose requiring FCRA compliance
  • Harass, stalk, or harm another person
  • Submit false information or scam reports
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services for any commercial purpose without our written consent
  • Scrape, data mine, or use automated means to access the Services
  • Reverse engineer or attempt to derive source code from the Services

User-Submitted Content

If you submit content to our Services (including scam reports):

  • You grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your submission
  • You represent that your submission is accurate to the best of your knowledge
  • You are solely responsible for the content you submit
  • We may remove any content at our discretion

8. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, software, and the overall design, are owned by SafetyLookup or our licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes, subject to these Terms.

9. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

10. Dispute Resolution

10.1 Binding Arbitration

You and SafetyLookup agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration, rather than in court, except that either party may seek equitable relief in court for infringement of intellectual property rights.

10.2 Arbitration Rules

Arbitration shall be conducted by a single arbitrator under the rules of the American Arbitration Association (“AAA”) Consumer Arbitration Rules.

10.3 Class Action Waiver

YOU AND SAFETYLOOKUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

10.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to SafetyLookup within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you do not wish to resolve disputes through arbitration.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Site prior to the effective date of the changes. Your continued use of the Services after the effective date constitutes your acceptance of the modified Terms.

12. Termination

You may terminate your account and stop using the Services at any time. We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

13. Contact Information

If you have any questions about these Terms, please contact us at:

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.